Privacy Policy for PickleāÆHaus Algonquin
Last Updated: [August 5, 2025]
1. Who We Are
PickleāÆHaus Algonquin operates the website https://picklehaus.com (the āSiteā) and the venue located at 1621āÆSāÆRandallāÆRd, Algonquin, IL 60102. This policy explains how we collect, use, share, and safeguard your personal information.
2. Information We Collect
2.1 Information You Provide
ā Comments, reviews, or testimonials (e.g. on our site, blog, or event feedback), including name, email, and content. We also collect IP address and browser/agent string to help with spam detection.
ā Account registration details such as name, email, phone number, billing information, and preferences.
ā Photos or media you upload (e.g. profile or event images).
2.2 Automatically Collected Data
ā Cookies, device identifiers, IP address, browser/OS, site navigation behavior, crash reports, diagnostics, and usage metrics.
ā Location or technical metadata embedded in uploaded media (e.g. EXIF GPS).
3. Use of Cookies and Tracking Technologies
We deploy cookies and similar tools for the following purposes:
ā Necessary: to keep you logged in, support checkout or booking flows.
ā Preferences and Functional: to remember your choices (e.g. language, login) for up to one year.
ā Analytics & Marketing: to analyze site traffic, personalize marketing, and perform targeted ads. You may manage these using our cookie consent tool.
4. How We Use Your Information
We process your data to:
ā Provide and maintain our services (booking courts, membership, dining reservations, events).
ā Communicate with you (transactional notices, newsletters, promotional messages) as permitted.
ā Improve our offerings, analytics, and security.
ā Screen and detect spam, fraud, misuse, and comply with legal obligations.
5. With Whom We Share Your Data
We may share your data with:
ā Trusted service providers (e.g. hosting, payment processors, email providers).
ā Thirdāparty analytics and advertising partnersāunless you have opted out.
ā Providers of embedded content (e.g. video, social media plugins). Those third parties may collect data per their own policies.
ā Law enforcement or regulatory authorities when required by applicable law.
6. Data Retention Periods
ā Comments and testimonials are stored indefinitely to help recognize followāups or continuership.
ā Account and profile information is retained until you delete your account. We may retain minimal records thereafter for compliance, fraud prevention, or business continuity ā in accordance with legal and business needs.
7. Your Rights
You have the right to:
ā Request a copy of your personal data in a portable format.
ā Request that we correct or update your information.
ā Request deletion of your data ā subject to legal or legitimate retention exceptions.
ā Withdraw your marketing consent at any time.
ā Opt out of the sale or sharing of your personal data for online targeting.
To exercise these rights, contact us at info@picklehaus.com or use the optāout links in marketing communications.
8. Embedded Content & Third Parties
Our site may include embedded content (e.g. social media posts, videos). This content behaves as if you visited the thirdāparty site directlyāthose platforms may collect data via cookies or tracking, and you should review their respective privacy policies.
9. Media Uploads
Avoid uploading images with embedded GPS/location metadata unless you intend to share that information. Other users may download and access uploaded media.
10. Security Measures
We have implemented reasonable administrative, technical, and physical safeguards to protect your data against unauthorized access, disclosure, or destruction. Our service providers are contractually obligated to treat your data securely.
11. Notification of Policy Updates
We may update this Privacy Policy from time to time. If changes are material, we will post a prominent notice on the Site or notify users by email at least 30āÆdays before changes take effect.
12. Contact Information
If you have questions or concerns about this Privacy Policy, or want to exercise your rights, contact us at:
PickleāÆHaus Algonquin
1621āÆS Randall Rd, Algonquin, IL 60102
Phone: (815) 575ā9570
Email: info@picklehaus.com